CPXP Workbook: A Preparation Guide for the Certified Patient Experience Professional Examination by The Beryl Institute

CPXP Workbook: A Preparation Guide for the Certified Patient Experience Professional Examination

Book Title: CPXP Workbook: A Preparation Guide for the Certified Patient Experience Professional Examination

Publisher: Patient Experience Press

ISBN: 0990372839

Author: The Beryl Institute


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The Beryl Institute with CPXP Workbook: A Preparation Guide for the Certified Patient Experience Professional Examination

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Developed by The Beryl Institute with input from current CPXPs, this workbook offers recommendations and important considerations as you develop a personal study plan in preparation for the CPXP examination offered through Patient Experience Institute. The workbook includes an overview of CPXP designation including eligibility requirements and classification system, comprehensive listing of all domains, tasks, knowledge and skills tested on the CPXP examination with action recommendations and suggested resources to increase your development in each area, a self-assessment to evaluate your current skills and knowledge for each task reflected in the CPXP Classification System and a template to develop a personal study plan based on self-assessment and knowledge and skill gaps identified. In addition, this workbook includes an appendix with a glossary of important terms, suggestions on forming study groups and links to additional resources.